01General
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By opening an account or placing a bet you accept these terms, our bonus terms and our privacy policy. We may update them from time to time; material changes will be announced before they take effect.
02Your Account
To play at National Play you must be at least 18 years old and open one account in your own name. We may ask you to verify your identity, age and address before you deposit, withdraw or claim a bonus.
You are responsible for keeping your login details safe. Tell us straight away if you believe someone else has used your account, and never share, sell or transfer an account to another person.
03Bonuses & Promotions
Bonuses, free spins, the Daily Bonus Map and VIP Club rewards each carry their own terms — wagering requirements, game weighting, maximum bets and expiry dates — shown on the offer itself.
- Unless stated otherwise, bonus funds must be wagered before they can be withdrawn.
- One welcome offer per player, household and payment method.
- We may withhold winnings where an offer has been abused or its terms breached.
04Deposits & Withdrawals
Deposits are credited instantly in most cases. Withdrawals are processed back to the payment method you deposited with wherever possible, once any pending verification is complete.
Daily, weekly and monthly withdrawal limits depend on your VIP level — see the VIP Club page for the full table.
05Responsible Gambling
Gambling should stay fun. Set deposit, loss and session limits from your account at any time, take a time-out, or self-exclude entirely — the limits take effect immediately and cannot be raised again without a cooling-off period.
If gambling stops being fun, help is free and confidential. Speak to our support team or visit a recognised support organisation in your country.
06Privacy & Data
We process your personal data to run your account, meet our legal obligations and — with your consent — send you offers. The full detail of what we collect, why, and how long we keep it lives in our Privacy Policy, together with your rights to access, correct and erase your data.
07Contact
Questions about these terms? Our support team is available around the clock via the live chat bubble on every page, or by email at support@nationalplay.com.